General terms and conditions

Article 1 General Provisions

  • 1.1. These general terms and conditions apply to everything we do at Bon IT, including but not limited to offers and agreements between us and our clients, who we hereinafter refer to as “Client”.

  • 1.2. If we deviate from these general terms and conditions, this must be expressly agreed in writing between us and the Client.

  • 1.3. We expressly reject any purchasing or other conditions of the Client.

  • 1.4. If one or more provisions in these general terms and conditions are declared invalid, void or annulled, the other provisions will remain in force. We will then replace the invalid, void or voided provisions with new provisions that correspond as closely as possible to the invalid, void or voided provisions.

  • 1.5. The fact that we do not demand compliance with one or more provisions of the agreement at any time, including the provisions in these general terms and conditions, does not affect our rights to demand compliance from the Client at a later time.

  • 1.6. These general terms and conditions do not apply if we deviate from them in the agreement between us and the Client.

Article 2 Offers, Establishment and Amendment of Agreement

  • 2.1. At Bon IT we do our best to make the best offers to our clients, but all our offers are without obligation, unless we expressly indicate otherwise in the offer. - 2.2. An agreement will only be concluded if we and our Client reach an agreement in writing.

  • 2.3. Once we have an agreement, it can only be changed if we reach written agreement with the Client. For example, we can only agree in writing to changes in the quantity or price of the products or services we provide.

Article 3 Prices And Payment

  • 3.1. Prices and VAT: All prices quoted by Bon IT are exclusive of VAT and other levies imposed by the government, unless expressly stated otherwise. Payments must be made including VAT and/or other levies. - 3.2. Additional goods, works and services: The prices only apply to the goods, services and works specifically mentioned in the agreement. All goods delivered, work performed and/or services provided in addition by Bon IT will be charged separately at prices applicable on the day of delivery or service.

  • 3.3. Changes in price: Prices quoted by Bon IT are based on the purchasing prices, taxes and other such factors applicable at the time of quotation. If one or more of the aforementioned factors change after the conclusion of the agreement, Bon IT is entitled to change the agreed price. - 3.4. Payment term: All invoices will be paid by the Client according to the agreed payment conditions stated on the invoice. In the absence of such conditions, the Client must pay within 14 days of the invoice date.

  • 3.5. Default: If the Client does not pay the amounts due within the agreed period, the Client is legally in default. The Client will owe statutory interest on the outstanding amount, without prejudice to its other obligations.

  • 3.6. Collection costs: Collection costs, both judicial and extrajudicial, are borne by the Client, with a minimum of € 250.

  • 3.7. Order of payment: Payments made by the Client always serve firstly to settle all interest and costs due and secondly to pay due and payable invoices that have been outstanding the longest.

Article 4 Complaint

  • 4.1. Objection to invoice: If the Client objects to an invoice from Bon IT, he must notify this in writing within 8 days of the invoice date. If the Client does not complain in time, its right to correction of the invoice will lapse.
  • 4.2. Consequences of a complaint: A complaint from the Client does not suspend its payment obligations. This means that despite the objection, the Client must pay the invoice within the agreed period. - 4.3. Client’s obligation to investigate: It is the Client’s responsibility to immediately inspect the goods, services and works for visible defects upon receipt. If visible defects are found, the Client must submit a written complaint to Bon IT within 8 days of receipt.
  • 4.4. Guarantees and complaints procedure: In addition to the Client’s obligation to complain in a timely manner in the event of visible defects, the Client can also claim guarantees provided by Bon IT. The complaints procedure drawn up by Bon IT and which can be found on the website applies to this.
  • 4.5. Burden of proof in case of complaint. In the event of a complaint from the Client, the burden of proof rests on it that the delivered goods do not comply with the agreement. If Bon IT considers the complaint to be justified, it will repair or replace the delivered goods.
  • 4.6. Limitation period: A complaint from the Client is only valid if it is made within a reasonable period. A reasonable period is not mentioned in the law, but in practice a period of 2 months after discovery of the defect is considered reasonable. Complaints submitted after this period will no longer be processed.

Article 5 Dissolution And Termination

  • 5.1. Dissolution by Bon IT: Bon IT may, without being obliged to pay any compensation, terminate its agreement with the Client in whole or in part in writing with immediate effect and without judicial intervention if:

    • a. the Client applies for suspension of payments or bankruptcy or is declared bankrupt or offers a settlement outside bankruptcy, or any part of its assets is seized;

    • b. the Client is placed under administration or guardianship;

    • c. the statutory debt restructuring scheme is pronounced with regard to the Client;

    • d. the Client ceases its activities, ceases to pursue its statutory purpose, decides to liquidate, otherwise loses its legal personality or transfers or merges its company;

    • e. the Client does not fulfill one or more obligations arising from the relevant agreement, does not do so on time or does not do so properly.

  • 5.2. Consequences of dissolution. Due to the dissolution, existing mutual claims become immediately due and payable. The provisions of the previous paragraph do not affect the other rights accruing to Bon IT in the event of a failure to comply with the Client, such as those to claim damages and/or fulfill the agreement. .

  • 5.3. Termination by parties If the agreement, by its nature and content, does not end by means of a specific performance and has been entered into for an indefinite period, it can be terminated by either party by written notice after proper consultation and stating reasons. If no notice period has been agreed between the parties, a reasonable period must be observed when giving notice. In that case, Bon IT will never be obliged to pay compensation due to termination.

Article 6 Termination or Suspension of the Agreement

  • 6.1. If, due to force majeure, fulfillment of the agreement without shortcoming is not possible for Bon IT, it has the right to terminate the agreement in whole or in part or to temporarily suspend the execution of the agreement, without being obliged to pay any compensation. - 6.2. Definition of force majeure: Force majeure means a circumstance that prevents the fulfillment of the agreement and is not attributable to Bon IT calculate. Examples of this are strikes and employee illness, business disruptions, government measures and transport disruptions. Both if these occur at Bon IT and its suppliers. - 6.3. Partial fulfillment: If Bon IT has already partially fulfilled its obligations before the occurrence of force majeure, or due to the occurrence of force majeure will only be able to partially fulfill its obligations, it is entitled to invoice separately for the part already delivered or deliverable. The Client is obliged to pay this invoice as if it were a separate agreement. - 6.4. Invocation of force majeure after due date: Bon IT has the right to invoke force majeure, even if the non-attributable circumstance that prevents the fulfillment prevents her from fulfilling her obligation only comes into effect after she should have fulfilled her obligation.

Article 7 Liability

  • 7.1. Limitations on liability: Bon IT is not liable for damages except in the cases described in this article. - 7.2. Exclusion of indirect damage: Bon IT is not liable for indirect damage, including consequential damage, lost profits, missed savings and damage due to business stagnation. - 7.3. Limitation of direct damage: Bon IT is not liable for direct damage resulting from an attributable shortcoming in its obligations under the agreement or from an unlawful act, up to an amount equal to the amounts invoiced or to be invoiced to the Client under the agreement excluding VAT and other government levies, up to a maximum of $5,000. - 7.4. Conditions for liability: Bon IT’s liability only arises if the Client has given Bon IT written and proper notice of default, setting a reasonable period to remedy the shortcoming, and Bon IT is also attributable to the fulfillment of its obligations after that period. keeps shooting. - 7.5. Force majeure: Bon IT is not liable if a shortcoming is the result of force majeure. - 7.6. Exception to limitations: The limitations included in this article do not apply if the damage is the result of intent or gross negligence on the part of Bon IT or its managerial subordinates. - 7.7. Limitation period: Any liability of Bon IT expires after one year, counting from the moment the damage occurred, on the understanding that any liability of Bon IT in any case expires after one year, counting from the end of the agreement with which the damage is most closely related.

Article 8 Disclaimer

  • 8.1. Indemnification in the event of non-compliance with obligations: The Client indemnifies Bon IT against all possible claims from third parties that arise from non-compliance by the Client with the Client’s obligations under an agreement and these general terms and conditions. - 8.2. Indemnification in the event of damage: The Client further indemnifies Bon IT against claims from third parties regarding damage arising in connection with the execution of an assignment. If the Client is sued by a third party regarding damage for which the Client and/or the third party can or will hold Bon IT (jointly) liable, the Client must inform Bon IT in writing within 8 days of the claim by the third party. to set. - 8.3. Settlement of claims: The Client will only settle such claims in consultation with Bon IT, under penalty of forfeiture of the Client’s claims against Bon IT.

Article 9 Confidentiality

  • 9.1. The parties acknowledge the confidential nature of the information they receive from each other in the context of the agreement. They undertake to keep all confidential information secret and to use it only for the purpose for which it was provided.

  • 9.2. Confidential information means all information, in whatever form, that has been designated as confidential by one of the parties or that can reasonably be assumed to be confidential in nature. - 9.3. The parties will take all reasonable measures to protect the confidential information and will not disclose this information to third parties, except to the extent necessary for the execution of the agreement or if they are legally obliged to do so. - 9.4. The obligation of confidentiality remains in force even after termination of the agreement. - 9.5. If a party must provide information to a third party, for example to a government agency or a supervisory authority, the relevant party will inform the other party of this without delay, unless a legal provision prohibits the relevant party from informing the other party. - 9.6 In the event of a violation of the confidentiality obligation, the violating party is liable for the damage suffered by the other party as a result.

Article 10 Disputes And Applicable Law

  • 10.1. Dispute settlement. If disputes arise between the Client and Bon IT that cannot be settled amicably, they will be submitted to the competent court in Willemstad. Both parties will comply with the verdict of this court decision. - 10.2. Applicable law. All agreements between the Client and Bon IT are governed by Dutch law. Any disputes between the parties will be settled according to Dutch law and case law.

Returns & right of withdrawal

Return and right of withdrawal of services

Services purchased through Bon IT are tailor-made according to the specification you enter. The right of withdrawal therefore does not apply. The sale is final after successful payment.


Default reflection period

You have the right to cancel your order up to 24 hours without giving any reason via the contact form. You will then be credited with the full order amount.